Joined
·
2,495 Posts
Ordered a part that wasn't what I needed...my fault.
Called Vicks and I was treated fairly and I was given the option to return, which I choose. They emailed me a return shipping label. My account was refunded the purchase amount within 24 hours after they had received the returned part.
I appreciate their policy and quick response. They earned and will get future orders from me.
Cheers, Jon
Called Vicks and I was treated fairly and I was given the option to return, which I choose. They emailed me a return shipping label. My account was refunded the purchase amount within 24 hours after they had received the returned part.
I appreciate their policy and quick response. They earned and will get future orders from me.
Cheers, Jon