[tubut]

I don't know if any of you have seen the new Classic Alfa web site. I think it's the worst web site ever -- unusable in Chrome and Firefox on desktop and Android!!! Good on them for making it hard to place an order.

The bottom of the says "Website designed by BA Creative" -- the crappy Classic Alfa web site makes it clear that this is a design company to stay away from.

 

[ghnl]

Seems to work OK for me using Chrome.

 

[VabeneGTV]

No issues on my end, smooth transactions time and time again.

 

[Alfajay]

Ditto for me:

- CA website works fine with Chrome for me.

- Their search and filter functions are great; on the old site you had to page through everything under broad categories like "interior" to find what you wanted.

- CA continues to deliver great prices and service.

 

[ossodiseppia]

I just had a look at it. I think the website is unimaginative and boring. If you go to BA Creative's website, it's equally unimaginative and boring.

 

[tubut]

FWIW, this is what their home page looks like on 3 different computers (Chrome in Linux with 4k screen, Chrome on Win10 with HD screen, Chrome on Android with vertical HD screen). The problem certainly is not at my end:

 

[horsewidower]

Odd, not what it looks like on mine.

 

[ossodiseppia]

FWIW, this is what their home page looks like on 3 different computers. The problem certainly is not at my end:

View attachment 1584834

I'm sure you've done this, but I'm gonna ask. Did you clear the cache?

 

[tubut]

I get this on 3 different computers (Linux, Win10, Android), in Chrome and Firefox, with and without ad blocker enabled/disabled!

 

[bal4833]

Ditto for me:

- CA website works fine with Chrome for me.

- Their search and filter functions are great; on the old site you had to page through everything under broad categories like "interior" to find what you wanted.

- CA continues to deliver great prices and service.

I too have not had a problem using Chrome and one thing I do like is the ability to create Wish lists to build up an order and help save on shipping costs. I am trying to get them to straighten out a recent order where some items were not shipped, but included in the packing list as if they were. No feedback yet, but I just sent a message to a person yesterday. I had previously replied to the "orders" mailbox, but that one may not be monitored. This is the first problem I have had in placing orders over the last 3 years.

 

[tubut]

I'm sure you've done this, but I'm gonna ask. Did you clear the cache?

Yes, I did. No change.

 

[6alfas]

This is what it looks like to me on both chrome and edge:

 

[tubut]

I traced the network connection as the page loads. There are 2 files not loading (404 error): "manifest.json" and "icon-contact.png".

The JSON file (data in JavaScript Object Notation) may be critical for the page layout (the PNG image file for sure isn't). Maybe those who get a decent page layout have this file cached on their system.

 

[tubut]

This is what it looks like to me on both chrome and edge:

That's what I recall it looking like last week.

Here in Edge, seconds ago:

 

[GV27]

Chrome on Mac. Seconds ago.

 

[alfaparticle]

Looks OK on Firefox/WIN7

 

[GV27]

Android

 

[GV27]

The JSON file (data in JavaScript Object Notation) may be critical for the page layout (the PNG image file for sure isn't). Maybe those who get a decent page layout have this file cached on their system.

No, that's not it. I've posted enough screenshots but I just tried it from a VM I spun up yesterday afternoon that has definitely not been to their site before. It looks/works just fine on there as well.

 

[tubut]

No, that's not it. I've posted enough screenshots but I just tried it from a VM I spun up yesterday afternoon that has definitely not been to their site before. It looks/works just fine on there as well.

Great info, thank you. Could you do me a favor and please check in your browser console if the JSON file loads on your VM and/or how long it takes to load? I have a suspicion there may be a regional timeout or availability issue of this file (the PNG gets loaded from an edge network, but the JSON supposedly comes from their own server).

In my browser console, I get 4 hard errors (one of them a "Uncaught TypeError" in jquery-3.4.1.min.js, another a syntax error in manifest, possibly triggered by custom.js that comes from an edge network).



The file custom.js seems to be at least partially responsible for page navigation:

$(function() {

	$('.navPages-action.has-subMenu').click(function() {
		$(this).siblings('.navPage-subMenu').toggleClass('is-open');
		$(this).toggleClass('is-open');
	});

	// Quantity selectors
	$('.page-content, #quickSearch').on('click', '.form-increment-custom button', function(e) {

		var _ = $(this);
		var input = _.siblings('input');
		var val = parseInt(input.val());

		if(_.data('action') === 'dec' && val > 1) {

			val--;

		} else if(_.data('action') === 'inc') {

			val++;

		}

		input.val(val);

		// console.log(val);

	});

	// FAQ ACCORDION

	$('[data-accordion]').on('click', 'li', function() {
		
		$(this).siblings('li').find('div').slideUp(300);

  		$(this).find('div').slideToggle(300);

  		$(this).siblings('li').find('svg').removeClass('rotated');
  		$(this).find('svg').toggleClass('rotated');

  	});

  	$('#sidebar-scroll-trigger').click(function() {

		var sidebar = $('.page-sidebar');
		sidebar.scrollTop(sidebar.scrollTop() + 100);

	});

  	$('img.lazyload').load(function() {
	    console.log($(this).attr('src') + ' loaded');
	});

});

 

[Kristianjaeger]

Works fine for me using the Chrome browser. Just a suggestion, contact them directly instead of posting here to try to resolve before going to a public forum, no pun intended. Cheers. I've ordered from them several times with no issues and they have good customer service as well.