Alfa Romeo Forums banner

61 - 80 of 146 Posts

·
Registered
Joined
·
1,422 Posts
I have gotten good service at both. I would definitely say Joe gave a more personable level of service. I have, I believe, gotten a little better quality of part from Centerline.
It will be interesting to see how it pans out.
 

·
Registered
Joined
·
7,312 Posts
Don't know how many were employed at IAP, but I guess they are all out of a job......always a sorry state of affairs, these takeovers:(
 

·
Registered
Joined
·
347 Posts
Perhaps Centerline will use the opportunity to upgrade their website.

Because IAP's website functionality is quite good, while Centerline's is well,...less than good.
Hmmm - I actually like Centerline's site more, I find it has clearer descriptions and photos of parts. Experience probably depends on what you're searching for. Hopefully the merger means more parts, perhaps faster shipping to the US east coast (if Joe keeps IAP in VA open as a sort of distribution center) and maybe better parts availability and supply access (as Centerline would presumably be the largest US supplier at this point). Good luck to all in any event!
 

·
Registered
Joined
·
203 Posts
Hmmm - I actually like Centerline's site more, I find it has clearer descriptions and photos of parts. Experience probably depends on what you're searching for. Hopefully the merger means more parts, perhaps faster shipping to the US east coast (if Joe keeps IAP in VA open as a sort of distribution center) and maybe better parts availability and supply access (as Centerline would presumably be the largest US supplier at this point). Good luck to all in any event!
In any merger, the goal is to eliminate costs, not increase them, so the idea of an East Coast warehouse is probably more fantasy than anything.

I think it noteworthy that management hasn't seen the obvious value in joining the discussion here.
 

·
Registered
Joined
·
4,631 Posts
Centerline Buys International Auto Parts

...I think it noteworthy that management hasn't seen the obvious value in joining the discussion here.
I imagine Joe is pretty busy trying to hold down the fort with new intricacies to be dealt with etc. plus there are at least five threads going on this same topic, including one that Joe started himself, which is getting less attention than many of the others, so I would assume his time is better spent managing the new acquisition and his current business than watching the bb all day.

Just a thought...
 

·
Registered
Joined
·
4,289 Posts
I'd think it would be the Fiat owners that would be concerned because I don't remember Centerline ever doing any Fiat stuff.

Having Alfa Parts here locally in Berkeley I've only used IAP and Centerline occasionally as I can normally walk in and get what I need with a face to face conversation like I've been doing since the early 80's. They tend to be a bit more expensive but Jon has always been a stickler for OEM or as close to OEM as possible. I'll have to say that I have had problems with much of the aftermarket stuff from both Centerline and IAP over the years. You really have to watch out for that, especially when it comes to gaskets and bearings and such.
 

·
Premium Member
Joined
·
3,878 Posts
Hopefully the merger means more parts, perhaps faster shipping to the US east coast (if Joe keeps IAP in VA open as a sort of distribution center)
I talked to Ian at Centerline today. I needed a spica fuel tank and IAP showed them on their website a month or so ago. So I asked if they were shipping anything out of VA. He said no. Everything is being packed up and shipped to Colorado.
 

·
Registered
Joined
·
4,289 Posts
So it sounds more like they just bought IAP's inventory and customer database rather than merging the two companies.
 

·
Supporting Vendor
Joined
·
4,334 Posts
Discussion Starter #69
I think it noteworthy that management hasn't seen the obvious value in joining the discussion here.
We're here, just very busy at the moment as you might imagine. FYI there are actually 3 (at last count) threads on the same topic on the BB at the moment so it's a bit hard to keep up.
 

·
Registered
Joined
·
4,289 Posts
I've been lucky to have always had Alfa Parts Berkeley here locally but I have used both Centerline and IAP occasionally over the years. It is going to be strange however for IAP to no longer exist as I recall ordering stuff from them WAY back when we had the Fiats. No internet back then, just paper catalogs and a phone call.

Congrats Joe, you will as always continue to have my support. Best wishes to Paul and the IAP crew as well.
 

·
Registered
Joined
·
121 Posts
I do not want to put a downer on all the congratulations but I have to admit I am a little disappointed. IAP has served we well for the 4 years I owned my Spider. Every time I went onto Centerlines website, I found it not as easy to navigate and they were always out of stock on items. Just today I went on to check pricing on tune up parts and found IAP was bought out. So I went onto Centerlines site and half of stuff I was looking at was out of stock. Typical auto parts stuff like coils, ignition caps etc were on backorder. Looks like I will be going to my local foreign car supplier. I also always felt IAP's prices were better. Joe, I wish you luck I hope you can address these concerns.
 

·
Registered
Joined
·
398 Posts
I very much doubt this transition happened over night. I find it somewhat surprising that more attention and planning on what was going to happen with customers and ordering in the following days and weeks, wasn't addressed. Just turning off a well traveled website like IAPs is poor planning at best. Why not refer all those web hits directly to CLs website with a message. At least let the general public and small shops know what is going on. Here I am pulling a '66 Duetto into my garage, and getting ready to start a major project..... and the first place I go to..... the website is AWOL ????

IAP had always given me excellent parts and service. I have never ordered anything from CL. In the way that this transition has been handled.... I am somewhat skeptical for my future Alfa parts needs.

I would hope that CL will grab the ball and run with it from here on..... but so far it appears to be a fumble.
 

·
Super Moderator
Joined
·
11,225 Posts
Disagree. I know the people at Centerline. All will be well.
 

·
Registered
Joined
·
4,138 Posts
IAP had always given me excellent parts and service. I have never ordered anything from CL. In the way that this transition has been handled.... I am somewhat skeptical for my future Alfa parts needs.

Wow, you must lead an exceptionally sheltered Alfa existence if you've only bought your Alfa parts from a single source.

I've dealt with both Centerline and IAP for over 3 decades, starting about the time Alfa Ricami got a lot smaller. I always found both companies to be competently run and with knowledgeable staff. Over time, I've gotten to know Joe personally---not a hard thing to do if you like old Alfas---and I've always found him to be the kind of person you'd want to do business with, the kind of person you'd want to buy Alfa parts from. With this change, Centerline is about to get a lot bigger---and a lot better.
 

·
Registered
Joined
·
398 Posts
Wow, you must lead an exceptionally sheltered Alfa existence if you've only bought your Alfa parts from a single source.

Centerline is about to get a lot bigger---and a lot better.

Your assumption is far from correct. Where did I say that I purchased all my parts from just one source ?

I did say that I had never purchased from Centerline.... why.... I have been able to source the same item closer and at a more advantageous price.

So bigger is better ..... and I'm the sheltered one..... ?
 

·
Registered
Joined
·
115 Posts
IAP Centerline takeover stinks

Just called Centerline to ask about a back ordered IAP part - brake light switch. To make a long story short, the rep was a goofball, didn't seem interested in my concerns, and just a jackass. I do not like the merger and think it will result in poor service and increased prices. Is there a IAP/Centerline rant forum?
Vince
 
61 - 80 of 146 Posts
Top