I can second that. "Alfa Bob" occupied the primary spot in my cellphone while I lived there (up until last May), and saved my behind a few times (electrical, clutch, brake master), always remembered my name. Given the distance I put on over the three years there (see sig.), he kept me off the side of the road and out of the loan office.
I'm also not affiliated with the shop, just a fan.
'86 Spider Graduate