CSC Marmitte contact info? - Page 2 - Alfa Romeo Bulletin Board & Forums
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post #16 of 30 (permalink) Old 04-12-2019, 08:17 AM Thread Starter
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Well you were not far off...

They sent me the wrong muffler for the header that I purchased from them. So yes, I got a new muffler and it isn't broken but it won't work.. I have sent them a couple of emails and they sent me a request for a photo. I haven't heard anything since then..

Sigh...

Ed

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post #17 of 30 (permalink) Old 04-13-2019, 06:35 AM
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Wow! Is it anything you can sell? Or is it off a EU model not available here? I suspect that's the case. They sent me wrong muffler, I had to just chuck it and move on.


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post #18 of 30 (permalink) Old 04-14-2019, 06:42 AM Thread Starter
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Wow! Is it anything you can sell? Or is it off a EU model not available here? I suspect that's the case. They sent me wrong muffler, I had to just chuck it and move on.
So yes, I actually could sell it and recoup a fraction of what this experience has cost me.... I am now considering selling the good header, the broken muffler the incorrect muffler and the two internet domains then going back to stock on my car... I figure a shop can make money with the internet domains and probably fix the broken muffler.. I just don't want to spend any more money or time on this...

Ed
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post #19 of 30 (permalink) Old 05-01-2019, 06:14 PM Thread Starter
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And in the latest update Katia is sending me the correct muffler... So she says....
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post #20 of 30 (permalink) Old 05-24-2019, 05:03 PM Thread Starter
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More promises and nothing:

From: CSC Time Srls <[email protected]>
Subject: R: No response? Website turned on...
Date: May 21, 2019 at 6:25:42 AM EDT
To: 'Ed Cohen' <Me>

Hello
In this week I send the parts
When send me the silencer no good ???

Cordiali Saluti/Best Regards
Katia

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post #21 of 30 (permalink) Old 05-26-2019, 07:39 AM
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Another 2 months before anything happens and then they will close for August and not return until mid Sept. You may have something by Christmas.


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post #22 of 30 (permalink) Old 05-26-2019, 07:52 AM Thread Starter
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Another 2 months before anything happens and then they will close for August and not return until mid Sept. You may have something by Christmas.
Yup I am painfully aware of that... I updated the website with a bunch of emails from Katia that I am sure are going to piss her off. I seriously doubt they will ever provide me a working muffler so I am figuring out my next move...


Ed

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post #23 of 30 (permalink) Old 05-26-2019, 05:13 PM
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IM me the website.


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post #24 of 30 (permalink) Old 05-27-2019, 03:27 AM Thread Starter
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Of course it is CSC TIME - CSC Time Remember, I own their .COM domain now....

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post #25 of 30 (permalink) Old 05-27-2019, 08:36 PM
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Classic.


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post #26 of 30 (permalink) Old 06-24-2019, 04:58 AM Thread Starter
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Here is a string of empty promises from CSC this month. I will be trying a different approach in July....



From: CSC Time Srls <[email protected]>
Subject: R: Replacement Muffler
Date: June 10, 2019 at 1:07:29 AM MDT
To: 'Ed Cohen'

Good morning,
I wrote to Andrew that
to inform him that
there are important changes in the company.
in these days we move…
Now is very important
to be able to fix all the machines
to produce better and immediately.


Cordiali Saluti/Best Regards
Maela


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From: CSC Time Srls <[email protected]>
Subject: R: Replacement Muffler
Date: June 12, 2019 at 12:44:04 AM MDT
To: 'Ed Cohen'

Good Morning Ed,
it is easy to start the "new" production next week
Thanks for the comprehension.
I'll contact you soon for the news

Cordiali Saluti/Best Regards
Maela

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From: CSC Time Srls <[email protected]>
Subject: R: Replacement Muffler
Date: June 20, 2019 at 2:22:10 AM MDT
To: 'Ed Cohen'

Good Morning Ed,
I'll contact you as soon as I hear from you.
Yesterday the new production started.
Everyone is in a hurry .. and it's not easy to do everything right away.

Cordiali Saluti/Best Regards
Maela


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From: CSC Time Srls <[email protected]>
Subject: R: Replacement Muffler
Date: June 24, 2019 at 4:21:36 AM MDT
To: 'Ed Cohen’

Hello Ed,
Now I can't tell you the day.Sorry for this..
New production is not simple, try to understand.
I'll write to you when it's ready.
Thank you

Cordiali Saluti/Best Regards
Maela

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post #27 of 30 (permalink) Old 08-01-2019, 07:55 PM Thread Starter
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And just as a final note...

I returned the muffler and header to the vendor in the US who sold it to me. Hopefully they will refund my money. Before I packed it in the box, I made a cute video of it...


Don't buy from CSC.... They seem to think this is not defective...

Ed
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post #28 of 30 (permalink) Old 10-05-2019, 06:07 AM
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as far as I know now CSC closed permanently.. (but I may be wrong..you never know with italian company..)
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post #29 of 30 (permalink) Old 10-05-2019, 06:24 AM Thread Starter
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I am not surprised at all... Apparently the daughter took over the business from the father and couldn't hire anyone that knew how to build exhaust systems, so they had a high rate of return. They also were complete jerks to the US distributor which made his business very difficult..

After I returned my exhaust system, the US guy cut it open to see what was going on.. The internal design was crap! They wrapped the catalytic converter in some weird material that baked and then came apart inside of the muffler. The rest of the muffler just consisted of a pipe with some perforations that would have increased the internal heat.

Meanwhile I am still waiting for a check from the US vendor...
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post #30 of 30 (permalink) Old 10-07-2019, 07:53 PM
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Quote:
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as far as I know now CSC closed permanently.. (but I may be wrong..you never know with italian company..)
Most likely. Filed bankruptcy 3 times in the past.


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2017 Giulia Ti Sport Q4, Trofeo, Leather package(red), Staggered.
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