Vicks...good experience - Alfa Romeo Bulletin Board & Forums
 
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post #1 of 9 (permalink) Old 09-20-2017, 07:54 PM Thread Starter
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Vicks...good experience

Ordered a part that wasn't what I needed...my fault.
Called Vicks and I was treated fairly and I was given the option to return, which I choose. They emailed me a return shipping label. My account was refunded the purchase amount within 24 hours after they had received the returned part.
I appreciate their policy and quick response. They earned and will get future orders from me.
Cheers, Jon

Present:
1967 Spider
1974 GTV (1969 Tribute)
1993 Spider ( project)
2018 Stelvio
Past:
1964 Giulia Sprint. 1966 Giulietta 101 Sprint
1967 Super 1968 GTV 1974 Berlina
1979 Alfetta Mille Miglia 1987 Milano
Non Alfa:
1953 MGTD 1958 TR3 1962 AH 3000 MKII
1969 AMX
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post #2 of 9 (permalink) Old 11-10-2017, 07:05 PM
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i have always had a good experience with them.

1992 Alfa Romeo Spider Veloce, 2017 Alfa Romeo Giulia, 2018 Volkswagen Tiguan SEL Premium
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post #3 of 9 (permalink) Old 03-18-2019, 03:05 AM
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thanks for the review!
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post #4 of 9 (permalink) Old 03-18-2019, 07:48 AM
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My recent experiences with Vicks have also been good. They had some rough spots when the new owner took over but there were also obvious efforts to improve service.

Jim . . . '72 Super 1300, '70, 1750GTV, 2nd series,
'62, Lancia Flaminia Zagato3c, 2nd series
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post #5 of 9 (permalink) Old 03-18-2019, 08:18 AM
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My recent purchase from VAS was a set of their hydraulic shocks. The transaction was painless and fast. I always appreciate prompt communication from a vendor. My order was acknowledged, they let me know when it shipped, and furnished tracking info.

I'll definitely trade with them in the future. Oh, the shocks??? They work great on my Spider and the price was terrific.

Bill

1991 S4 Spider "Gabriela", 2017 VW Golf R, 2018 VW GTI,

Previous obsessions; 2006 Mustang GT, 2006 BMW Z4M, 5 other Bimmers, Capri V6, Renault 5, Lotus Cortina, Sunbeam Alpine, Ducati Diana Mk 3, Norton Commando
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post #6 of 9 (permalink) Old 03-18-2019, 09:12 AM
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Originally Posted by 180OUT View Post
. . . when the new owner took over but there were also obvious efforts to improve service. . . .
About how long ago was this? I had stopped using them as there was a couple of issues in the past. Perhaps I'll reengage . . . .

'73 GTV - '78 Alfetta Sprint Veloce - '88 Milano Verde
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post #7 of 9 (permalink) Old 03-20-2019, 08:17 AM
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I also like dealing with VAS. Good customer experiences. Wish they would expand the available photos in their online catalog, though.

alfaloco
Lexington, KY USA
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post #8 of 9 (permalink) Old 03-20-2019, 09:19 AM
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Good experience here as well with a recent order.
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post #9 of 9 (permalink) Old 03-20-2019, 11:45 AM
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Quote:
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Quote:
Originally Posted by 180OUT View Post
. . . when the new owner took over but there were also obvious efforts to improve service. . . .
About how long ago was this? I had stopped using them as there was a couple of issues in the past. Perhaps I'll reengage . . . .
Me too.
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