Alfa Romeo McKinney TX - Alfa Romeo Bulletin Board & Forums
 
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post #1 of 2 (permalink) Old 10-27-2018, 04:23 PM Thread Starter
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Alfa Romeo McKinney TX

Fiat of McKinney
Avoid this stealership!

We got a new Alfa Romeo there at the end of July. Couldn't be happier with the car and the initial process was painless but that's where it ends. We traded in an Infiniti that we still owed on and we started getting collection calls from Infiniti finance in October! Come to find out, they never paid the car off. MANY aggravating phone calls and 2 weeks later, they finally paid the car off. Customer service and the GM were next to worthless on this. Now, I have a hit on my credit because of thier slow pay. I'm working to resolve this now but this stealership clearly knows nothing about service recovery. I wish I had looked at reviews before this process as it appears they have a habit of doing this. Thier reviews are horrible!

Avoid this dealership!
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post #2 of 2 (permalink) Old 10-28-2018, 07:49 AM
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It might not be a bad idea to write FCA and tell your story. Although dealerships are franchises, it still impact the manufacturer's reputation.

Brian __________________________________
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