Bit of background...
The dealership I bought my 147 from have never really impressed me for various reasons. So annoying were they that my friend who bought his 147 from there too, went to another (much further away) Alfa dealer as opposed to endure anymore bollocks.
My gearbox broke on Wednesday (linkage it sounds like), and it's taken until today to get "warranty approval" to get it fixed. Apparently a guy has to come and do this? This was after they insisted it wasn't covered under warranty and will cost £300+, and "while it's here" they're going to put new rear pads on for £140 (I just bought some online for £29.99!).
They say the car will be ready on Wednesday but I'm not convinced. I wasn't offered a courtesy car either - thankfully got one under the AA for 2 days.
Basically; has anybody heard of this "assessor" coming to inspect the car? Also, they claim they have to order the part - is this gearbox linkage a rare and exclusive part? We're talking BIG dealership here; one of the UK's leading ones if you believe their site.
Soz about the length of this!!
The dealership I bought my 147 from have never really impressed me for various reasons. So annoying were they that my friend who bought his 147 from there too, went to another (much further away) Alfa dealer as opposed to endure anymore bollocks.
My gearbox broke on Wednesday (linkage it sounds like), and it's taken until today to get "warranty approval" to get it fixed. Apparently a guy has to come and do this? This was after they insisted it wasn't covered under warranty and will cost £300+, and "while it's here" they're going to put new rear pads on for £140 (I just bought some online for £29.99!).
They say the car will be ready on Wednesday but I'm not convinced. I wasn't offered a courtesy car either - thankfully got one under the AA for 2 days.
Basically; has anybody heard of this "assessor" coming to inspect the car? Also, they claim they have to order the part - is this gearbox linkage a rare and exclusive part? We're talking BIG dealership here; one of the UK's leading ones if you believe their site.
Soz about the length of this!!