Hello All. I have a 2017 Giulia Q4 AWD that I purchased about 6 weeks ago. I love the car and it's beautiful inside and out BUT it is currently at the dealer and has been for 4 days now due to a engine surge issue, timing issue and electrical issue. The dealer point blank told me they have no idea what to do and are in communication with the engineers of the Giulia for some direction.
Has anyone experience similar issues?
Sorry, no, I haven't taken delivery of my Giulia yet. I know how frustrating and disappointing things like this are, especially with a new car. AR is working on your issue and many others that you haven't experienced yet. Hopefully, you won't experience the others, ever. I've had a few issues with my 4C, and believe me, sometimes it seems like they will never get around to it. But, in the end, they did fix my 4C, every time, and now I have 26,000 miles on her and am glad I waited.
Your dealer, has to go through STAR on these matters. Believe me, your dealer is just as frustrated as you are. It's kind of early in the game for this, but you can call FCA and make a formal complaint. Not against your dealer, just in general. FCA will push STAR to do something a bit faster than STAR wants to do anything. I've always talked to my dealer before calling FCA.
Part of your new car warranty includes a loaner car while your Giulia is in the shop for warranty work. Did they offer you a loaner?
You need to post your question on the Giulia Forum, Alfa Romeo Giulia Forum
Seems to be much more active re these cars
You beat me to it. I was going to suggest the same thing.