Join Date: Jul 2005
Location: Adelaide South Australia
A neighbour of mine got screwed by the dealer when the timing belt broke on his 2006 Fiat Punto diesel, well within the warranty period. The cause was premature failure of the water pump and they refused to cover it on the grounds that the water pump was a consumable item. They then replaced the belt without checking the state of the valves and naturally discovered that they were bent and had to start again. They fixed the valves, but didn't put a new belt on. They magnanimously charged him "trade price" for the parts, leaving him out of pocket to the tune of somewhere around $2,000. Later on there was a coolant leak and he was told that they couldn't find the source and they would have to remove the engine to find it. The alternator also had a fault and they said that was an engine out job too and the alternator would have to come from Italy. That was the last straw and he took the car to my mechanic who took five minutes to find that the water leak was due to a cracked joint on a metal pipe, caused by the fact that the dealer had failed to reconnect a bracket that held it onto the cylinder head. It took him 20 minutes to weld it up and bolt the bracket on properly. My mechanic then got a new alternator from his auto electrician who had one on the shelf because it was the same as a Holden/Vauxhaul Vectra. He replaced that without removing the engine.
It is sad that the dealer operates like that and so unnecessary. Fortunately we have quite a few independent Alfa mechanics here and now that we have two dealers in town, the first might have to improve their act. That sort of bs is not confined to Alfa dealers from what I have heard over the years.
2004 GT 3.2 V6 (Stromboli Grey).
2008 159 TI Sportwagon 2.4 JTDM (Stromboli Grey).
1988 75 3 litre (red). My first 75 and now my son's.
2000 156 2 litre Twin Spark, ( Cosmos Blu metallic), my daughter's car.
1990 75 3 litre Potenziata (black), now sold & living in Newcastle NSW.
1990 75 3 litre Potenziata (grey, sadly deceased due to fire).
1982 GTV 2 litre, red, (daughter's first Alfa)
2 x 1992 164s, (1 red, 1 grey).
2 x 1988 33s, (both red).
1985 GTV 2 litre, (white).